Match verification rules
How results are confirmed before a winner is decided. Online matches never need a check-in: both players just report the score with proof. Referee check-in applies only to in-person matches at a Local Lounge.
1. No automatic game sync
EA Sports FC and Mortal Kombat do not share match results with outside platforms, so every result is reported by the players.
2. Both players report
Submit the final score within 15 minutes of full time. When both reports agree, the result is confirmed.
3. Proof is required
Capture the full-time screen showing both gamertags and the score. You can also add a video of up to 2 minutes showing both gamer IDs and the end of the match, which helps if results don't match. At a Local Lounge, staff can confirm the result on site.
4. Disputes go to review
If reports conflict, or your opponent hasn't reported 30 minutes after you did, an admin reviews the proof and settles the match. Fake proof or false reports mean a forfeit and a Trust Score penalty.
5. Fair play between the same players
You can play the same opponent up to 5 times in any 24 hours. This keeps match records honest and stops coins being passed between accounts.
How to report a result
Open your match room from the lobby or the match link. Once the match is live, each player enters the final score and uploads a full-time screenshot or clip there. Stakes are play coins only.
Go to the lobby